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WHY SHOULD WE HIRE UNITY GRAPHIC AND MARKETING LLC?
There are many reasons. We’ve been doing graphic design for over 15 years, we have many happy clients in all across the United States, not to mention our work speaks for itself. Visit our portfolio section.
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I’VE SUBMITTED A REQUEST FORM, WHAT’S NEXT?
We will contact you via e-mail within two business days with a price quote and may ask you for more details about your project. After we have all the information we need, we will begin the infrastructure process which includes: setting up your database, hosting and laying out the graphics. A preview website will be available online, so you can see it and give us your feedback. Upon approval we will launch your new site and make it live to the public.
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I DON’T KNOW WHERE TO START. CAN YOU HELP ME?
Call us and see if we are a fit. We’ll listen to your needs and tell you what your options are. A job may seem overwhelming until you have the right solution from a design architect helping you out. We can put things in perspective and offer solutions that you may not have even considered. We are problem solvers and brand creators.
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WHO OWNS THE COPYRIGHT FOR WORK YOU HAVE DONE FOR ME?
Copyright is yours upon receipt of final payment. We do, however, reserve the right to use any work for promotional purposes and include our “Site by” at the bottom of your website in a discreet manner. All stock photography used in your website is licensed to The Creative Vue through stock account. Those images may be purchased if needed.
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WHAT TYPES OF PAYMENT DO YOU ACCEPT?
Currently, Unity Graphic and Marketing LLC accepts most major Credit Cards and Paypal.
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WHAT ARE YOUR BILLING AND PAYMENT TERMS?
75% of estimated graphic design and contingency costs are due upon beginning a project. Payment must be made before any work is started on a project. There are NO Refunds on deposits after 2 days, only design credit may be applied to the account in most cases. Unity Graphic and Marketing LLC reserves the right to invoice client at any time if project extends beyond projected completion date, or if the number of billable hours on the project exceeds the estimated project time. After the final payment for a website is received, any work thereafter will be billed at an hourly web rate.
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WHAT IS YOUR “RESTART FEE”?
If your project is stagnant (no communication or progress) for 30+ calendar days, our “Restart Fee” in the amount of $350 will be applied to ensure that you are serious and committed to completing the project. This fee is applied each time your project has no progress for the 30 days. NOTE: $100 of the $350 is applied to final invoice. Fee subject to change without notice.
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IS THE ARTWORK OUR PROPERTY ONCE PAID FOR?
Of course! You will have 100% ownership rights of the designs once full payment is received.
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HOW WILL I RECEIVE MY DESIGN PROJECT ONCE IT IS FINISHED?
A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you via e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.
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DO I GET A VECTOR FILE FOR MY LOGO ONCE CREATED?
YES, you get EPS (vector), jpeg, png, and pdf. Our logo design can be used to complete stationery and brand marketing – including business card, letterhead, envelopes, brochure design, websites, graphics for web sites, direct mail design, email marketing, mailing labels, presentation folders, and any other designs your business may require.
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WILL WE HAVE A SAY IN THE GRAPHIC DESIGN PROCESS?
Absolutely. Our goal is to please you. We can’t do that without your input. If there are other sites with a design style that you would like to emulate, we can do that. If you have a logo or brand collateral that you’d like us to work around, that’s no problem. We’ll be sure your new site will be a consistent and integral part of your overall brand.
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I NEED SOMETHING DESIGNED YESTERDAY. CAN YOU HELP ME?
We can usually accommodate your rush job depending on how full our production schedule is. There may also be a rush fee applied to your invoice. Call us to find out.
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CAN I GET E-MAIL WITH MY WEBSITE?
Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com
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CAN YOU PROVIDE ALL OF OUR WEB DESIGN AND HOSTING SERVICES?
Yes – we are your one stop company to provide all your web services and fully backed by Ipage.com. No more not knowing who to call if you have problems – we can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.
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WILL EVERYONE SEE MY WEB SITE THE SAME?
Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.
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AM I TIED INTO UNITY GRAPHIC AND MARKETING LLC FOR ANY SITE MAINTENANCE OR UPDATES I WISH TO DO ONCE MY WEBSITE IS DESIGNED?
No – once your website is designed, it belongs to you and you can commission anyone to update it for you – although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.
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I HEAR THAT THERE ARE HIDDEN COSTS ASSOCIATED WITH WEB DESIGN SERVICES. IS THIS TRUE?
No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.
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IN WHAT FORMAT SHOULD I SUPPLY TEXT AND PHOTOGRAPHS ABOUT MY BUSINESS FOR MY NEW WEBSITE?
It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.
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DO I HAVE TO KEEP MY WEBSITE WITH YOU FOREVER, OR CAN I MOVE IT TO ANOTHER SUPPLIER TO HOST IT IF I WISH?
You may move your website to another web hosting service at any time. We set the account up in your name so that you would have access to it at any time.
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WHY SHOULD I HIRE A WEBSITE DESIGN PROFESSIONAL?
We all know someone who designs web sites as a hobby – your nephew, a friend, a co-worker. This also explains why there are so many poorly designed web sites – or “all lookalike” – commercial template type of design. Some “designers” don’t even bother to change the original photos…
Let’s say you hire your nephew or an employee’s relative who “creates websites in her spare time”. The Result: Your website does not have the professional look that shows in your other marketing campaign so the first impression could be negative. Your site might be hard for web site visitors to navigate, the pages might take too long to load, or it could be just…plain boring, causing people to leave your website without contacting you.
From their first impression, website visitors do not take your business seriously and they choose to take their business to your competitor.
Web Design is a unique design medium and requires extensive knowledge in designing graphics and page layout for the Internet.
The Internet is VISUAL! You have 4 seconds to grab your visitor’s attention. You miss with a poor design, your client is gone!
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WHO OWNS THE WEBSITE ONCE THE WEBSITE DESIGN IS COMPLETED?
The website belongs to you – 100%
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DO YOU REDESIGN EXISTING WEBSITES?
Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date? We can redesign your website to take advantage of the latest web technologies.
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ONCE MY WEBSITE DESIGN IS COMPLETED – WHAT AFTERSALES SERVICE DO YOU OFFER?
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website needs never get out of date. Ask for an estimate.
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WHEN CAN I UPDATE MY WEBSITE CONTENT?
You can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish.
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HOW LONG WILL IT TAKE FOR MY WEB SITE TO BE DESIGNED?
The timescale of a website design project is often dictated by the client, but typically ranges from 6-10 weeks. If you have a deadline in mind, we will do our best to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.
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DOES UG PROVIDE WEB HOSTING SERVICES?
NO. We do not provide hosting service at the moment.
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WHAT COLOR MODE SHOULD MY FILES BE?
If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.
*You should always start and finish your designs in CMYK color mode.
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HOW CAN I AVOID TRANSPARENCY ISSUES?
Any transparency issue can be resolved before saving your file.
To prevent this, never use shadows, glows, or any other transparency (image or otherwise) on top of a spot color. Always convert your spot color to CMYK and flatten before sending.
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HOW SHOULD I SET UP A SPOT UV JOB?
When creating a Spot UV job, You must include a Spot UV template file along with the regular full color file. The Spot UV template file is used to show where the UV will be placed
Use 100% K to indicate where you would like the UV. White will indicate no UV.
REMEMBER "IF IT'S WHITE, YOU CAN WRITE!"
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WHAT IS AKUAFOIL AND HOW DO I SET IT UP?
With Akuafoil, you can turn a wide range of CMYK colors, into multi-colored foils. Akuafoil uses a special processed foil system that is applied under 4/c process to create an array of foil colors. It's simple, affordable, and makes your prints stand out from the crowd.
For an Akuafoil job, you must include an Akuafoil/mask file along with your CMYK file. The mask file indicates where the foil will be placed. The file process is the same as spot UV—100% K where foil is placed, 0% where the foil is not placed.
As shown above, the file on the left is the normal CMYK print file. If you want the logo to be Akuafoil, then your Akuafoil mask file should look like the file on the right. The White indicates no foil and 100% K indicates where the Akuafoil will be.
Here are some more things to keep in mind when creating your Akuafoil artwork:
- Make sure the mask and CMYK print file are aligned and match up properly.
- Akuafoil works best on lighter colors. The darker the CMYK color, the less the Akuafoil look.
- Do not use very thin or small text and artwork with Akuafoil... Use san serif fonts above 12 point for best results.
If you would like only silver Akuafoil to print, make sure to have at least 15% K in that white area. White in the CMYK file that is 100% K in the Akuafoil file will appear as plain silver Akuafoil. However, for a higher quality plain silver Akuafoil, we recommend to have at least 15% K in that white area
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.I NEED SOMETHING DESIGNED YESTERDAY. CAN YOU HELP ME?
We can usually accommodate your rush job depending on how full our production schedule is. There may also be a rush fee applied to your invoice. Call us to find out.