Job Description

HCLTech is looking for a highly talented and self-motivated D3 Security Platform Specialist to join it in advancing the technological world through innovation and creativity.

Job Title: D3 Security Platform Specialist

Job ID: 2781635

Position Type: Full-time

Location: San Francisco, CA or Dallas, TX ( Remote not allowed, Onsite from day 1)

Role Overview: The D3 Security Application Analyst will provide application support for the D3 Security Management System, which is used by investigations teams across the organization for dispatch, incident reporting, and case management. This role requires strong technical expertise in D3 application functionality, integration with external systems, and excellent client-facing skills to ensure smooth operations and user satisfaction.

Key Responsibilities:

• Provide day-to-day application support for the D3 Security platform, ensuring system stability and performance.
• Troubleshoot and resolve application issues, including integrations with external systems (e.g., HR systems, access control, incident management tools).
• Collaborate with investigations teams to understand business requirements and translate them into system configurations or enhancements.
• Monitor and maintain data integrity across integrated systems.
• Coordinate with vendors and internal IT teams for upgrades, patches, and system improvements.
• Document processes, configurations, and troubleshooting steps for knowledge base.
• Deliver training and support to end-users and stakeholders.
• Ensure compliance with security and privacy standards in all application operations.

Required Skills & Qualifications:

Minimum Requirement :

• Experience with D3 Security Application (or similar security management systems).
• Strong understanding of system integrations (APIs, middleware, data exchange protocols).
• Proficiency in incident management workflows and security operations processes.
• Security Automation & Orchestration (SOAR): Expertise in designing and optimizing security workflows, developing playbooks for incident response, and integrating the platform with other security tools.
• Coding/Scripting: Proficiency in languages like Python, PowerShell, or Bash to customize and develop automation solutions and work with REST APIs
• Excellent client-facing and communication skills for stakeholder engagement.
• Ability to analyze and resolve technical issues under pressure.
• Familiarity with SQL and basic scripting for troubleshooting preferred.
• Knowledge of ITIL processes and ticketing systems is a plus.

Education & Experience:

• Bachelors degree in computer science, Information Technology, or related field.
• 35 years of experience in application support or security systems administration.
• Prior experience in security operations or investigations support is desirable.

Pay and Benefits

Pay Range Minimum: $73,000 per year

Pay Range Maximum: $149,600 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Compensation and Benefits

A candidates pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How Youll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

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