Job Description

Job Description

IT’S NOT GOING OUT OF OUR WAY; IT IS OUR WAY!

At United Communications, we’ve been connecting Middle Tennessee communities for over 75 years. What began as a rural telephone service in 1947 has evolved into one of the region’s fastest, most reliable internet providers—recognized by Broadband Now for top speeds and customer satisfaction. We deliver fiber, fixed wireless, and DSL solutions with a personal, local touch. In partnership with Middle Tennessee Electric, we’re expanding broadband access to underserved areas, making this an exciting time to join our growing team and build your career.

WHY UNITED?

• Award-Winning Culture: 2023 & 2024 Best Places to Work
• Trusted Local Employer for over 75 Years: 4.7 Google Star Rating
• Commitment to Employee Well-Being & Satisfaction: Employee-Focused Benefit Offerings
• Top 100 Fiber-To-The-Home Leader
• 401k + Match, HSA, and more!

SUMMARY

The Graphic Designer plays a pivotal role in the development and execution of compelling visual assets that elevate United Communications’ brand and marketing efforts. This position is responsible for creating print and digital materials for both internal and external campaigns, ensuring brand consistency across all platforms. The ideal candidate is creative, detail-oriented, and proficient in delivering effective visual solutions that support lead generation, customer communication, and community engagement.

REPORTING STRUCTURE

Position reports to Senior Marketing Manager

POSITION SCHEDULE AND ONSITE REQUIREMENTS

This is a direct-hire, full-time, on-site position located at our Franklin, TN, office.

The schedule is Monday through Friday, from 8:00 AM to 5:00 PM, with the ability to support local marketing events on evenings or weekends about three times per quarter.

Ability to work a flexible schedule to meet the needs of the business.

A small percentage of out-of-town, overnight travel may be required once or twice a year.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties include the following, but other duties may be assigned as required.

• Design marketing collateral, including flyers, brochures, infographics, presentations, digital ads, social media graphics, and direct mail materials.
• Collaborate with marketing, sales, and product teams to conceptualize and produce on-brand visuals that support campaigns, events, and product launches.
• Uphold and evolve United Communications’ visual brand identity across all channels.
• Assist in the development of marketing templates and guidelines for internal use.
• Prepare and deliver files for print production or digital publishing.
• Manage multiple design projects simultaneously, adhering to deadlines and feedback cycles.
• Contribute creative ideas to campaigns and promotions that drive awareness and conversions.
• Edit photography, video stills, and other visual assets for internal and external use.
• Maintain an organized library of design files, templates, and project archives.
• Support event branding with signage, giveaways, and on-site visuals as needed.

WHAT YOU BRING

Required Qualifications

• Associate's degree in graphic design, visual communications, or a related field; or equivalent relevant experience.
• Minimum 3 years of professional design experience in a marketing, agency, or in-house setting.
• Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign); Canva and Microsoft Office Suite experience also preferred.
• Strong visual design skills, including layout, typography, color theory, and branding.
• Understanding of design for both print and digital platforms.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Excellent communication and collaboration skills.
• Strong attention to detail and ability to accept and incorporate feedback constructively.
• A portfolio of recent design work is required at the time of application.

Preferred Qualifications

• Bachelor's degree in graphic design, visual communications, or a related field; or equivalent relevant experience.
• Experience working within established brand guidelines.
• Familiarity with video editing software (e.g., Premiere Pro, After Effects) is a plus.
• Experience with WordPress or website content management systems.
• Understanding of accessibility and ADA-compliant design best practices.

SUCCESS METRICS (First 3-9 Months):

• Deliver high-quality, on-brand designs for at least 10 major marketing initiatives or campaigns.
• Maintain an organized and accessible design file system with template documentation.
• Support at least 2 event activations with custom-designed materials.
• Complete and circulate refreshed brand templates for sales enablement tools (flyers, PowerPoint slides, email headers) within 90 days.
• Help implement updates to visual brand identity across at least 3 channels (e.g., website, email, social).

Want to learn more about who we are, explore our core values, and discover additional career opportunities? Visit us at and join us in building the future of connectivity.

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