Job Description

General Manager - Curaao Island, CUR Airport

General Manager at Menzies Aviation LATAM.

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have grown to become a critical partner in the global aviation industry, delivering timecritical logistics services at over 300 locations in 65 countries across 6 continents.

Role Purpose

Reporting to the VP of Curaao, the job holder is responsible for the business interests, financial performance, and operations of Curaao.

Scale

The customer base consists of multiple narrowbody and widebody airlines, with a wide variety and complexity of operations and product offerings. The principal services provided will be ground handling. The role requires a proven leader with strong operational, financial and business understanding.

Main Accountabilities

• Implement Menzies Aviation Policies and Procedures as laid down in the Five Star Audit of Management.
• Formulate Local Operating Procedures in areas the Menzies Manuals do not apply.
• Ensure that Local Operating Procedures defined in the LOPM, and the SQM are carried out.
• Ensure service delivery to customer airlines in accordance with airline contracts and within the agreed budget level.
• Ensure safety and security procedures adhere to the Menzies Health & Safety Policy Manual and international aviation standards.
• Monitor performance and take action to correct any shortfalls.
• Liaise with airline station managers, airport operations management, handling agents, customs, immigration, security officials, union officials, and other airport stakeholders.
• Provide reports as required and service delivery measurements.
• Provide leadership to the management team and develop their skills.
• Negotiate contracts with airlines and staff agreements with officials.
• Work shifts as required by the business.
• Develop, implement, and maintain the station quality control system.
• With the VP of Safety, Security, and Training, develop and implement the station Emergency Response Plan.
• Report any significant deficiency in our products, materials, and documents.
• Suggest improvements to working practices, especially those related to safety and security.

Key Skills, Qualifications & Experience

• Substantial general management experience.
• Extensive experience and knowledge of aviation services, ideally including ramp, freight, and passenger handling.
• Financially and commercially astute with extensive experience and a strong grasp of financial practices, including P&L responsibility.
• Excellent leadership and peoplemanagement skills.
• Strong communication skills and experience liaising with senior airline, airport, and other stakeholder personnel.
• Fully conversant with international airline ramp handling procedures, international aviation safety, and security procedures.
• Able to work with a multinational workforce and adapt to the local conditions of the station.
• Good knowledge of ramp GSE.
• Good working knowledge of the IATA Standard Ground Handling Agreement.
• Aptitude to develop the management team, provide succession planning, and reengineer business processes as demanded by changes in the business.
• All applicants must possess a US Passport or a US Resident Card. Netherlands passport, Curaao residency or employment authorization are preferred.

Functional Knowledge

Indepth understanding of concepts and procedures within own subject area and basic knowledge of these elements in others.

Business Expertise

Indepth understanding of how the station integrates within the business and basic commercial awareness.

Leadership

Management responsibility for multiple teams.

Problem Solving

Uses judgement based on the analysis of information.

Nature Of Impact

Full responsibility for delivery of end results, and contribution to planning, finances/budget, and formulation of policies.

Area of Impact

Primarily at station level.

Interpersonal Skills

Developed communication and diplomacy skills and an ability to persuade and influence.

Seniority Level

Director

Employment Type

Fulltime

Job Function

Management and Manufacturing

Industries

Airlines and Aviation

Job Tags

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