Job Description

PrimeFlight Aviation Services is looking for dedicated, energetic, quality and safety focused individual to join our ever-growing family!

We have a job opportunity available for a General Managerlocated at the Boston Logan International Airport in Boston, MA. We offer internal promotion opportunities, and a competitive wage.

General Manager

The General Manager reports to the Regional Vice President and oversees the operation of all commercial airline contract(s). This includes the primary responsibility for the following:

• Managing the day to day activities of the entire operation with direct oversight and responsibility for commercial aircraft fueling
• Prioritizing workplace safety with established metrics and Service LevelAgreements
  Maintain financial performance of the location
  Excel at the operational performance of the location
  Focus on client relationships and contract retention
  Developing and implementing strategies, processes, and procedures that willeffectively influence company profitability
  Achieving monthly performance metrics and all Service Level Agreements
  Identifying and securing new business opportunities
  Recruit, interview, train, and hire employees
  Be a positive role model to all personnel and the airport community
  Represent with the best intent the business priorities and professional posture ofthe PrimeFlight customer(s)
  Advise, consult and coordinate with the Regional Vice President, CorporateController, Corporate and Field Support Staff, Market Development VicePresident and Directors, Vice President of Training and Quality Assurance,Clients and Vendors.

Responsibilities

• Foster a safe working environment
• Hold employees accountable for the safetyaudit performance and all operational metrics
• Meet administrative requirements as established
  Monitor and record operational and financial performance and report on amonthly and annual basis
• Work with Sales, Division Vice President and Controller to develop competitivebids for new business
• Coordinate new local account start-up
• Resolve promptly all service issues in problem areas to ensure contractretention
• Share the action plan and success factors with the customers
• Perform all necessary supervisory functions to effectively and efficientlymanage assigned personnel.
• Develop and maintain schedules to provide proper fueling coverage
• Maintain a qualified and appropriately trained staff
• Communicate areas of accountability and performance expectations to assigned personnel
• Determine standards of performance as a basis to review progress ofpersonnel
• Recommend salary adjustments, transfers, promotions, andterminations with appropriate documentation
• Ensure proper training of assigned personnel
• Foster a safe, cooperative and harmonious working climate conduciveto maximizing employee morale and productivity
• Lead in a pro-active, continuous improvement method

Additional Responsibilities

• Adapt to, positively adopt and promote any changes in corporate policy andprocedures
  Directing work, appraising performance, rewarding, documented counsel and coaching of employees, addressing complaints, and resolving problems
  Maintain and foster for success the working relationship with all the customersassociated with the business unit
  Within the established airports community, be the face and advocate for thePrimeFlight customer(s)
  Attend meetings, events on behalf of the PrimeFlight customer(s), displayingprofessionalism with customers best interest in mind at all times
  Meet or exceed all established Key Performance Indicators and Service LevelAgreements
  Demonstrate regular, predictable attendance at the job location
  Exceed PrimeFlight customer service and safety standards

Competency

To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Operational and Financial acumen, Customer Service, Interpersonal, and Oral Communication.

Qualifications

General Qualifications:
18 years of age or older
Reliable transportation
Valid State Drivers License with a verifiable safe vehicle operating record.
Eligible to work in the United States

Education / Experience:
Preferred Commercial Airline Fueling experience. Associates degree or higher. A high school diploma or equivalent may be substituted with four years of relevant experience.

Language Ability:
Ability to read and interpret documents such as safety rules, operating, and maintenance instructions, and procedure manuals in English. Ability to communicate effectively in English.

Math Ability:
Ability to understand and analyze financial operations, profit and loss statements, customer invoices, and other mathematical functions necessary to managing the airport operation.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form.

Computer Skills:
Demonstrated proficiency in Word, Excel, Online Timekeeping and Outlook, sufficient to write letters, organize schedules, and perform other tasks related to payroll and operations.

Supervisory Responsibilities:
Direct and indirect supervision of all on-site PrimeFlight personnel.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but may become high at various times. The employee must be willing and able to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.

Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand and walk, able to hear and respond to the spoken voice and to audible alarms generated by the airport and terminal environment
Specific vision abilities required for this job include: 20/20 vision with or without corrective lenses

Detail and safety-oriented with quality-focused customer satisfaction.

Diversified with strong team collaboration.

Performance focused on positive results.

Equal Opportunity Employer

PrimeFlight Aviation Services is proud to be an Equal Opportunity Employer. All applicants and employees are considered, and evaluated for positions at PrimeFlight Aviation Services without regard to race, ethnicity, religion, color, sex, gender, gender identity, or expression, sexual orientation, national origin, ancestry, uniform service member, and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

Compensation

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

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